Samsung Electronics Singapore has introduced Samsung Care+ Premium, an expanded total care programme designed to offer homeowners greater peace of mind across home appliances, TVs, and sound devices. Building on the existing Samsung Care+ framework, the Premium tier adds deeper support through up to five years of extended warranty, enhanced diagnostics, and remote troubleshooting, reflecting Samsung’s commitment to reliable and worry-free ownership experiences.
Flexible Support and Smart Maintenance for Home Appliances
For homeowners who select Samsung Care+ Premium with eligible home appliances, the programme offers flexibility and convenience through up to 17 scheduled maintenance visits during the extended warranty period. This ensures appliances remain in optimal working condition throughout their lifespan. Customers also receive complimentary accessories to keep devices performing efficiently, along with personalised usage reports that provide insights into energy and resource consumption. These reports empower homeowners to make informed decisions, optimise daily routines, and improve household efficiency.
Added Peace of Mind for TV Owners
Those opting for Samsung Care+ Premium for TVs gain thoughtful protections tailored for home entertainment. In cases of accidental damage, customers enjoy a one-time 15% discount on panel replacement, offering reassurance for households with active children or lively pets. A faulty remote control can also be replaced, ensuring uninterrupted access to entertainment and seamless everyday control.
Powered by SmartThings and Protected by Samsung Knox
Samsung Care+ Premium connects seamlessly with Samsung’s SmartThings platform, helping users automate household routines, monitor device performance, and enjoy a more connected living environment. Complementing this is Samsung Knox, which provides enterprise-grade security running discreetly in the background, safeguarding personal data and ensuring safe device operation at all times.
Introducing the Samsung Care+ Premium Zone at VivoCity
To help customers explore the full suite of benefits, Samsung has launched a new Samsung Care+ Premium Zone at the Samsung Experience Store in VivoCity. From 28 November, visitors can bring home Careby, the Samsung Care+ Premium companion, simply by signing up for the Samsung Newsletter and sharing a social media post tagging @samsungsg.
Launch Deals Exclusive to VivoCity
Adding to the launch excitement, Samsung is offering limited-time promotions exclusively at the VivoCity Experience Store. From now until 14 December 2025, customers can enjoy 10% off Samsung Care+ Premium packages when purchased together with an eligible product, making it an ideal moment to upgrade home care coverage.
